New Kent County Jail: Inmate Search, Visitation & Contact Info

New Kent County Jail is a secure detention facility in Virginia that holds individuals awaiting trial or serving short-term sentences. Managed by the New Kent Sheriff’s Department, it provides essential services for inmates, families, and the community. The jail focuses on safety, rehabilitation, and clear communication. Whether you need to locate an inmate, visit a loved one, or learn about programs, this page gives you accurate, up-to-date details. All information comes directly from official sources to ensure reliability and trust.

How to Search for an Inmate at New Kent County Jail

If you need to find someone held at New Kent County Jail, use the free online inmate lookup tool. This system shows current inmates, their charges, booking dates, and court schedules. You can search by full name or inmate ID number. Results appear instantly and update daily. The roster includes mugshots, bond amounts, and expected release dates when available. This service helps families, lawyers, and community members stay informed.

Steps to Use the Inmate Lookup System

Go to the official New Kent County Sheriff’s website and click on “Inmate Roster.” Type the person’s first and last name or their inmate number. Double-check spelling to avoid missing results. If you don’t find a match, try a partial name or known alias. The system only shows people currently in custody. For past inmates or closed cases, contact the jail directly.

Offline Options for Inmate Search

Not everyone has internet access. If the online tool is down or unavailable, call the jail at (804) 966-9500. Staff can help verify an inmate’s status over the phone. You may also visit in person at 7005 New Kent Highway, New Kent, VA 23124. Bring a valid photo ID and the inmate’s full name or date of birth. Public kiosks near the front desk sometimes display basic roster info, but they are not always updated.

Visitation Rules and Hours at New Kent County Jail

Visiting someone at New Kent County Jail requires planning. All visits must be scheduled in advance. In-person visits happen Monday through Friday from 9:00 AM to 6:00 PM. Virtual video visits are also available for those who live far away or have mobility issues. Both options follow strict rules to keep everyone safe.

In-Person Visitation Guidelines

Schedule your visit online or by calling the visitation office. Arrive 15 minutes early for security screening. Only two visitors are allowed per inmate per session. Each visit lasts 30 minutes. Visitors must show a government-issued photo ID. Children under 18 need to be with a parent or legal guardian.

Dress Code for Visitors

Wear modest clothing. No shorts, tank tops, mini-skirts, or clothing with offensive words or images. Hats, sunglasses, and large jewelry are not allowed. Shoes must be worn at all times. Failure to follow the dress code means you will be turned away.

Virtual Visitation Process

Sign up through the jail’s approved video platform. You’ll need a smartphone, tablet, or computer with a camera and internet. Sessions last 20 minutes and cost a small fee paid online. Virtual visits must also be booked ahead of time. Technical support is available during business hours.

Inmate Communication: Phone Calls, Mail, and Email

Staying in touch with an inmate is important for emotional health. New Kent County Jail allows phone calls, letters, and secure emails. All communications are monitored for safety. Rules are strict to prevent misuse.

Phone Call Policies

Inmates can only call pre-approved numbers. They use prepaid accounts to pay for calls. Family members add money online or at kiosks inside the jail. Calls last 15 to 20 minutes and may be recorded. Three-way calls, call forwarding, and speakerphones are not allowed. Phone service is provided by a third-party company with set rates per minute.

Sending Mail to an Inmate

Mail must be sent through the U.S. Postal Service. Use plain white envelopes and paper. Write the inmate’s full name and ID number on the envelope. Do not include stickers, drawings, or Polaroid photos. Books and magazines must come directly from publishers or bookstores. All mail is opened and checked before delivery.

Email Messaging System

The jail offers a secure email service. Family members create an account online and send messages. Staff review each message before it reaches the inmate. Inmates reply using tablets in their housing units. Emails are faster than regular mail but still take 24 to 48 hours to process.

Sending Money to an Inmate

Inmates can receive funds for commissary, phone calls, and medical co-pays. Money cannot be sent in cash through the mail. Use one of three safe methods: online deposit, kiosk payment, or money order.

Online Deposits

Visit the jail’s official commissary partner website. Enter the inmate’s name and ID number. Pay with a credit or debit card. Funds appear in the account within minutes. A small transaction fee applies.

Kiosk Payments

A kiosk is located in the jail lobby. It accepts cash, credit, and debit cards. Follow the screen prompts to add money. Receipts print automatically. Kiosks are available during visiting hours.

Mailing Money Orders

Buy a money order from a post office, bank, or grocery store. Make it payable to the inmate’s full name. Write the inmate ID number on the memo line. Mail it to the jail’s address. Do not send personal checks or cash—they will be returned.

Commissary Services and Inmate Purchases

The commissary lets inmates buy snacks, hygiene items, and writing supplies. Orders are placed weekly and delivered to cells. Items are affordable and help maintain comfort during incarceration.

What’s Available in the Commissary

Popular items include chips, candy, instant coffee, toothpaste, soap, shampoo, pens, paper, and socks. Prices are listed in the inmate handbook. Special dietary needs are accommodated when possible.

How to Place an Order

Inmates receive a commissary form each week. They mark desired items and return the form by the deadline. Delivery happens within two days. Unused funds stay in the account for future use.

Healthcare and Mental Health Support

New Kent County Jail provides medical and mental health care for all inmates. Upon arrival, each person gets a health screening. Ongoing care includes treatment for chronic conditions, dental services, and mental health counseling.

Medical Services

Nurses and doctors visit the jail regularly. Inmates can request sick calls for urgent issues. Prescription medications are dispensed daily. Emergency care is available 24/7 through local hospitals if needed.

Mental Health Programs

Trained counselors offer one-on-one therapy and group sessions. Topics include anger management, addiction recovery, and stress coping. Referrals to outside programs are made before release when appropriate.

Rehabilitation and Education Programs

The jail offers programs to help inmates prepare for life after release. These reduce recidivism and support successful reintegration.

Educational Opportunities

Inmates can earn their GED while incarcerated. Classes are held on-site with certified teachers. Study materials and tutoring are provided free of charge.

Vocational Training

Hands-on training includes carpentry, plumbing, electrical work, and basic computer skills. Certificates are awarded upon completion. These credentials help inmates find jobs after release.

Substance Abuse Treatment

Counseling and detox support are available for those struggling with addiction. Programs follow evidence-based practices and include relapse prevention planning.

Bail and Release Procedures

If an inmate is granted bail, the amount is set by a judge. Family or lawyers can post bail at the jail’s booking office. Payment methods include cash, credit card, or through a licensed bail bondsman. Once paid, the inmate is released after paperwork is completed. Release times vary based on staffing and court schedules.

Release Process

After serving a sentence or posting bail, inmates go through a release checklist. This includes returning jail property, settling any fees, and receiving discharge instructions. Transportation is not provided by the jail.

Facility Information and Security Measures

New Kent County Jail opened in 1973 and has been upgraded over the years. It houses inmates in secure units based on risk level. The facility uses 24/7 surveillance, electronic monitoring, and regular staff training to maintain order.

Security Features

Cameras cover all common areas. Inmates are classified upon intake to determine housing and supervision needs. Emergency protocols cover fires, medical crises, and security threats. Staff respond quickly to any incident.

Community Partnerships and Public Outreach

The jail works with local police, courts, and nonprofit groups. It hosts school tours, victim support services, and public awareness events. These efforts build trust and improve understanding of the justice system.

Victim Assistance

Victims of crime can contact the Sheriff’s Office for updates on inmate status and safety resources. Confidential support is available.

Contact Details and Official Resources

For questions or assistance, use the following official information:

  • Address: 7005 New Kent Highway, New Kent, VA 23124
  • Phone: (804) 966-9500
  • Website: https://www.newkentcountyva.gov/Police/Jail
  • Visiting Hours: Monday–Friday, 9:00 AM–6:00 PM

Frequently Asked Questions

Many people have similar questions about New Kent County Jail. Below are clear, direct answers based on official policies and procedures.

How do I find out if someone is in New Kent County Jail?

Use the free inmate lookup tool on the Sheriff’s website. Search by name or ID. If no results appear, call (804) 966-9500. Staff can confirm custody status over the phone. You may also visit in person with a valid ID. The roster updates daily and includes booking date, charges, and bond info.

Can I visit an inmate without scheduling ahead?

No. All visits must be scheduled in advance. Walk-in visits are not allowed. Use the online portal or call the visitation office. Same-day appointments are rarely available. Plan at least 24 hours ahead. Virtual visits also require booking.

What happens if I send cash in the mail to an inmate?

Cash sent through mail will be returned or rejected. Only money orders, online deposits, or kiosk payments are accepted. Money orders must include the inmate’s full name and ID. Personal checks are not allowed. Sending cash risks loss and delays.

Are inmates allowed to have personal items?

Inmates receive basic toiletries and clothing from the jail. Personal items like jewelry, electronics, or extra clothes are not permitted. Approved purchases come from the commissary. All belongings are stored securely and returned upon release.

How long does it take to process a release?

Release time depends on court orders, paperwork, and staffing. Most releases happen within 2–6 hours after bail is posted or a sentence ends. Delays can occur during weekends or holidays. Call ahead to check expected timing.

Can inmates receive books from Amazon?

Yes, but only if shipped directly from Amazon or another approved retailer. Books must be new and paperback. Hardcovers are not allowed. Include the inmate’s name and ID in the address. Used books or those sent from individuals will be rejected.

Is there a way to check an inmate’s court date?

Court dates are listed in the inmate lookup system. You can also call the jail or check the Virginia courts website. Dates may change, so verify close to the scheduled time. The jail does not provide transportation reminders.